> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kb.checkpointspot.asia/sitemap.xml
> Use this file to discover available pages before exploring further.
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# I want to change my user profile details

To change your user profile details, you typically need to follow these steps:
 
1. **Login to Your Account on our website or through our mobile app**: If you do not have an account, you'll need to sign-up.
2. **Access Your Profile**: Once logged in, go to the profile icon at the right top corner of the page and click on "My Profile". 
3. **Edit Profile**: Within your profile menu, click Profile > My Profile. You should be able to edit your profile details directly. This exclude your IC/Passport Number, Date of Birth, gender and email as these details are unique identification of your profile.
4. **Make Changes**: Click on the relevant fields that you wish to update and make the necessary changes.
5. **Verify Changes**: Double-check that your changes have been updated correctly by reviewing your profile information.
6. **Save Changes**: After you've made your desired changes, be sure to save them. Look for an "Update" button at the bottom of the page.
7. **Success**: Success pop-up message will appear at the right-bottom corner of the page. This means your profile has successfully updated.
8. **Logout (if necessary)**: Once you've finished updating your profile, it's a good idea to log out of your account, especially if you're using a shared or public computer.
 
If you encounter any difficulties or if the process varies from outlined above, you may want to contact our support team for assistance.